Privacy Policy

1.Introduction

This is the privacy notice and cookies policy of RedTech Recruitment Ltd. In this document, “we”, “our”, or “us” refer to RedTech Recruitment Ltd. This policy governs the collection, storage and use of personal information collected by us:

• via our website at https://redtech-recruit.com/ (the “Site“), or
• as a result of you responding to an advertisement posted by us on a job board online such as Milkround, CV Library, Monster, LinkedIn, Indeed etc. or share data via any other social media functions; or
• as a result of us matching your CV, as uploaded by you onto a job board online, such as Milkround, CV Library, Monster, LinkedIn, Indeed etc. or share data via any other social media functions to a vacancy we are seeking to fill for one of our clients; or
• from your business card;
• as a result of personal recommendations; or
• from company websites; or
• if you contact us about a problem with our site
• in the course of us providing permanent and/or temporary recruitment and resourcing services to you (“Services“) where “you” are a candidate, potential candidate, consultant, client contact or contact at any other organisation involved in the introduction and/or supply of a candidate’s services, such as a contact at a recruitment process outsourcing company, personal service company or umbrella company.

This policy will tell you how we use the data collected and processed from you and when you use our website redtech-recruit.com. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

If you have any questions on this privacy policy, please email them to info@redtech-recruit.com.

2.Who are RedTech Recruitment and what do we do

RedTech Recruitment Ltd are a Recruitment Agency. Under the details that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR), we have to give you as a ‘data controller’:

• Our site address is www.redtech-recruit.com
• Our company name is RedTech Recruitment ltd.
• Limited Company registered in England under company number 12344087
• Registered address: 14A High Street, Waterbeach, Cambrdge, CB25 9JU
• Data Protection Officer: Debbie Fletcher
• Email address: info@redtech-recruit.com
• Telephone number: +44 (0) 1223 782488

3.What data we may collect

We may collect and process the following data about you:

• Information you put into forms or surveys on our site at any time
• A record of any correspondence between us
• Name, Address, Telephone number, Business name, Job title, Profession, Email address, Information about your preferences and interests, Banking Details, Date of birth, Gender.
• Details of transactions you carry out through our site
• Details of your visits to our site and the resources you use
• Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers

We will ensure under GDPR that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:

• you have given consent to the processing of your personal data for one or more   specific purposes
• processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract
• processing is necessary for compliance with a legal obligation to which we are subject
• processing is necessary to protect the vital interests of you or of another natural person
• processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
• processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our credit card payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

4.Cookies policy

All Cookies used by and on our website are used in accordance with current English and EU Cookie Law.

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

All cookies used on our site are set by us.

The majority of computers and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can prevent the setting of cookies by adjusting the settings on your browser. Please note however, that by blocking or deleting cookies you may not be able to take full advantage of the site.

We use cookies in the following ways:

• to track how you use our website
• to record whether you have seen specific messages we display on our website
• to keep you signed in our site
• Essential session management
• Functionality
• Customising elements of the promotional layout and/or content of the pages of the site.
• Performance and measurement
• Collecting statistical information about how our users use the site so that we can improve the site and learn which parts are most popular to users.

5.How we use the data and what we collect

Under GDPR we must always have a lawful basis for using personal data. The data may be used because it is necessary for our performance of a contract with you, or you have consented to us that we may use your personal data or because it is within out legitimate business interests to do so.

We use information about you to:

• Present site content effectively to you.
• Supplying our products and services to you, or (with your consent) which we think may interest you. Your personal details are required in order for us to enter into a contract with you
• Carry out our contracts with you.
• Tell you our charges (applies to clients only).
• Tell you about other job opportunities and services that might interest you
• Communicating with you. This may include responding to calls or emails from you.
• Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time by emailing info@redtech-recruit.com)

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message and post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

If you don’t want to be contacted for marketing purposes, please contact our Data Protection Officer.

Please note: We do not identify individuals to our advertisers, but we do give them aggregate information to help them reach their required target audience and we may use information we have collected to display advertisements to that audience.

In addition, if you don’t want us to use your personal data for any of the other reasons set out in this section in 5, you can let us know at any time by contacting us on the details provided in Section 14 and we will delete your data from our systems. 

However, you acknowledge this will limit our ability to provide the best possible services to you.

In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the services we can provide you if you don’t provide your personal data in these cases.

6.Where we store your data

We will only store or transfer your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.

By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

Please use the contact details in Section 14 for further information about the particular data protection mechanism used by us when transferring your personal data to a third country.

The security of your personal data is essential to us, and to protect your data, we use the below services:

• Microsoft Services (https://privacy.microsoft.com/en-gb)

We will retain information (including personal information) about you for a period of up to 7 years from the date on which you last received Services from us.

We will delete it after that time except where we need to keep any personal information to comply with our legal obligations, resolve disputes, or enforce our agreements.

7.Disclosing your information

To facilitate our efficient use of your information, and to provide you with content and/or resources, or to fulfil a request you make of us, we disclose your information to third parties. However, this disclosure will only occur in the following circumstances:

• To suppliers, contractors and agents: from time to time we may engage or employ other companies and individuals to perform functions on our behalf. Examples include the hosting and/or maintaining of website content, or the provision of certain features contained on the Website, and the provision of marketing services. 
• Such recipients will only have access to your personal information as required by them to perform their functions, and are not permitted to use such personal information for any other purposes. These recipients will be subject to contractual confidentiality obligations.
• If we want to sell our business, or our company, we can disclose it to the potential buyer.
• We can disclose it to other businesses in our group.
• We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights.
• We can exchange information with others to protect against fraud or credit risks.

We may contract with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising and marketing.

Where we use a third party supplier, contractor or agent, your personal information remains under our control and we have controls in place to ensure your personal information is adequately protected.

Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.

8.Your rights

You have the right to ask us not to use your data for marketing. You can do this by contacting us at any time on the contact details in Section 14.

Under the GDPR, you have the right to:

• The right to be informed about our collection and use of your personal data. 
• Right to access and obtain a copy of your personal information: You are entitled to request confirmation whether we process any of your personal information. Where this is the case, you may have access to your personal information and to certain information about how it is processed. In some cases, you can ask us to provide you with an electronic copy of your information.
• Right to correct your personal information: If you can demonstrate that personal information we hold about you is not correct, you can ask that this information is updated or otherwise corrected.
• Right to be forgotten/have data deleted: In certain circumstances, you have the right to have your personal data deleted. You may make such a request at any time and RedTech Recruitment Ltd will evaluate if your request should be granted, however this right is subject to any legal rights or obligations we may have to retain data. For situations where, in accordance with the law, we determine that your request to have your personal information deleted must be granted, RedTech Recruitment will do so without undue delay.
• restrict processing;
• The right to object to us using your personal data for a particular purpose or purposes.
• The right to data portability. Rights relating to automated decision-making and profiling. 

To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please use the contact details in Section 14.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

9.Links to other sites

Our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

10.Changes

The terms of this Policy may change from time to time. We shall publish any material changes to this Policy through appropriate notices either on this Website or contacting you using other communication channels.

11. Automated Decision-Making and Profiling

At times we may use automated systems/processes and automated decision-making (like profiling) to ensure we give you a bespoke experience with us.

In the event that we use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on you, you have the right to challenge such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from us.

The right described above does not apply in the following circumstances:

• the decision is necessary for the entry into, or performance of, a contract between you and us;
• the decision is authorised by law; or
• you have given you explicit consent.

Where we use your personal data for profiling purposes, the following shall apply:

• Clear information explaining the profiling will be provided, including its significance and the likely consequences;
• Appropriate mathematical or statistical procedures will be used;
• Technical and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and
• All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.

12.Dispute Resolution

When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint. The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy or any breach of it. If any such dispute cannot be settled amicably through ordinary negotiations between the parties, or either or both is or are unwilling to engage in this process, either party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy or any breach of it.

All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the parties in any further proceedings.

If the parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both parties, shall be final and binding on them.

If the parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the parties) of the mediator being appointed, or if either party withdraws from the mediation procedure, then either party may exercise any right to seek legal advice.

Any dispute shall not affect the parties’ ongoing obligations under this Privacy Policy.

13. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email address shown in Section 14.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 5 working days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. You will be kept fully informed of our progress.

14. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Debbie Fletcher:

Email address:  info@redtech-recruit.com
Telephone number: +44 (0) 1223 782488
Postal Address: 14A High Street, Waterbeach, Cambridge, CB25 9JU