Privacy Policy
1. Introduction
This is the privacy notice and cookies policy of RedTech Recruitment Ltd. In this document, “we”, “our”, or “us” refer to RedTech Recruitment Ltd. This policy governs the collection, storage and use of personal information collected by us:
- via our website at https://redtech-recruit.com/ (the “Site”), or
- as a result of you responding to an advertisement posted by us on a job board online such as Milkround, CV Library, Monster, LinkedIn, Indeed etc., or via any other social media functions; or
- as a result of us matching your CV, as uploaded by you onto a job board online such as Milkround, CV Library, Monster, LinkedIn, Indeed etc., to a vacancy we are seeking to fill for one of our clients; or
- from your business card; or
- as a result of personal recommendations; or
- from company websites; or
- if you contact us about a problem with our site; or
- in the course of us providing permanent and/or temporary recruitment and resourcing services to you (“Services”) where “you” are a candidate, potential candidate, consultant, client contact or contact at any other organisation involved in the introduction and/or supply of a candidate’s services (such as a contact at a recruitment process outsourcing company, personal service company or umbrella company).
This policy will tell you how we use the data collected and processed from you and when you use our website redtech-recruit.com. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
If you have any questions on this privacy policy, please email them to info@redtech-recruit.com.
2. Who are RedTech Recruitment and what do we do
RedTech Recruitment Ltd are a Recruitment Agency. Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we act as a data controller for the personal data we process.
- Site address: www.redtech-recruit.com
- Company name: RedTech Recruitment Ltd
- Company number: 12344087 (registered in England)
- Registered address: 14A High Street, Waterbeach, Cambridge, CB25 9JU
- Data Protection Officer: Debbie Fletcher
- Email address: info@redtech-recruit.com
- Telephone number: +44 (0) 1223 782488
3. What data we may collect
We may collect and process the following data about you:
- Information you put into forms or surveys on our site at any time;
- A record of any correspondence between us;
- Name, address, telephone number, business name, job title, profession, email address, information about your preferences and interests, banking details, date of birth, gender;
- Details of transactions you carry out through our site;
- Details of your visits to our site and the resources you use;
- Information about your computer (e.g., your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers.
We will ensure under data protection law that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following bases applies:
- you have given consent to the processing of your personal data for one or more specific purposes;
- processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract;
- processing is necessary for compliance with a legal obligation to which we are subject;
- processing is necessary to protect the vital interests of you or of another natural person;
- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- processing is necessary for the purposes of the legitimate interests pursued by us or by a third party (such as our payment processing), except where such interests are overridden by your rights and freedoms.
4. Cookies policy
All Cookies used by and on our website are used in accordance with current UK and EU Cookie Law.
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. All cookies used on our site are set by us. Most browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. Please note that by blocking or deleting cookies you may not be able to take full advantage of the site.
We use cookies in the following ways:
- to track how you use our website;
- to record whether you have seen specific messages we display on our website;
- to keep you signed in to our site;
- essential session management and functionality;
- customising elements of the promotional layout and/or content of the pages of the site;
- performance and measurement (collecting statistical information about how our users use the site so that we can improve the site and learn which parts are most popular to users).
5. How we use the data and what we collect
Under data protection law we must always have a lawful basis for using personal data. The data may be used because it is necessary for our performance of a contract with you, because you have consented to us using your personal data, or because it is within our legitimate business interests to do so.
We use information about you to:
- present site content effectively to you;
- supply our products and services to you, or (with your consent) those which we think may interest you;
- carry out our contracts with you;
- tell you our charges (applies to clients only);
- tell you about other job opportunities and services that might interest you;
- communicate with you (including responding to calls or emails from you);
- supply you with information by email and post that you have opted in to (you may unsubscribe or opt out at any time by emailing info@redtech-recruit.com).
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message and post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under data protection law and the Privacy and Electronic Communications Regulations (PECR), and you will always have the opportunity to opt out.
If you don’t want to be contacted for marketing purposes, please contact our Data Protection Officer.
Please note: We do not identify individuals to our advertisers, but we do give them aggregate information to help them reach their required target audience and we may use information we have collected to display advertisements to that audience.
If you don’t want us to use your personal data for any of the other reasons set out in this Section 5, you can let us know at any time by contacting us on the details provided in Section 14 and we will delete your data from our systems (subject to any legal obligations to retain it). However, you acknowledge this may limit our ability to provide the best possible services to you.
In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the services we can provide you if you don’t provide your personal data in these cases.
6. Where we store your data
We may store or transfer your personal data both within and outside the European Economic Area (the “EEA”) and the United Kingdom. The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein.
In addition, some of our authorised staff, contractors, and service providers are located outside the UK/EEA, where we conduct recruitment or administrative activities. This may mean your personal data is accessed by authorised team members located overseas, for example to provide recruitment coordination, administrative support, or to help prioritise and manage communications (including company-managed email accounts).
When transferring your personal data outside the UK/EEA, we will ensure that appropriate safeguards are in place to protect your information. This may include:
- transferring data to countries deemed by the UK Government or the European Commission to provide an adequate level of protection;
- using the UK International Data Transfer Agreement (IDTA) or the European Commission’s Standard Contractual Clauses (SCCs), which place legally binding obligations on the overseas recipient to protect your data to UK/EU GDPR standards;
- relying on other legally approved transfer mechanisms such as binding corporate rules or specific contractual agreements with third parties.
Overseas team members accessing your personal data will do so only through secure, company‑managed systems (such as our recruitment CRM and email accounts), with multi‑factor authentication enabled, and are contractually prohibited from downloading, storing, or sharing personal data outside these systems.
For further details on the safeguards in place for international transfers, please contact us using the details provided in Section 14.
The security of your personal data is essential to us, and to protect your data, we use the below services:
- Microsoft Services (https://privacy.microsoft.com/en-gb)
We will retain information (including personal information) about you for a period of up to 7 years from the date on which you last received Services from us. We will delete it after that time except where we need to keep any personal information to comply with our legal obligations, resolve disputes, or enforce our agreements.
7. Disclosing your information
To facilitate our efficient use of your information, and to provide you with content and/or resources, or to fulfil a request you make of us, we disclose your information to third parties. However, this disclosure will only occur in the following circumstances:
- To suppliers, contractors and agents: from time to time we may engage or employ other companies and individuals to perform functions on our behalf. Examples include the hosting and/or maintaining of website content, the provision of certain features contained on the Website, and the provision of marketing services. Such recipients will only have access to your personal information as required by them to perform their functions, and are not permitted to use such personal information for any other purposes. These recipients will be subject to contractual confidentiality obligations.
- If we want to sell our business, or our company, we can disclose it to the potential buyer.
- We can disclose it to other businesses in our group.
- We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights.
- We can exchange information with others to protect against fraud or credit risks.
- We may contract with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising and marketing.
Overseas access: In some cases, your personal information may be accessed by authorised staff or contractors based outside the UK/EEA for the purposes of recruitment administration, candidate management, or email and communication support. Such access is strictly controlled, subject to written confidentiality and data processing agreements, and undertaken only via secure, company‑managed systems. All overseas access is governed by appropriate safeguards such as the UK International Data Transfer Agreement or the European Commission’s Standard Contractual Clauses.
Where we use a third‑party supplier, contractor or agent, your personal information remains under our control and we have controls in place to ensure your personal information is adequately protected. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under data protection law.
8. Your rights
You have the right to ask us not to use your data for marketing. You can do this by contacting us at any time on the contact details in Section 14.
Under data protection law, you have the right to:
- be informed about our collection and use of your personal data;
- access and obtain a copy of your personal information;
- correct your personal information if it is inaccurate or incomplete;
- request erasure of your personal data (“right to be forgotten”) in certain circumstances;
- restrict processing in certain circumstances;
- object to processing in certain circumstances;
- data portability;
- rights related to automated decision‑making and profiling.
To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please use the contact details in Section 14.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
9. Links to other sites
Our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
10. Changes
The terms of this Policy may change from time to time. We shall publish any material changes to this Policy through appropriate notices either on this Website or by contacting you using other communication channels.
11. Automated Decision‑Making and Profiling
At times we may use automated systems/processes and automated decision‑making (like profiling) to ensure we give you a bespoke experience with us.
Where we use personal data for the purposes of automated decision‑making and those decisions have a legal (or similarly significant) effect on you, you have the right to challenge such decisions under data protection law, request human intervention, express your point of view, and obtain an explanation of the decision from us.
The right described above does not apply in the following circumstances:
- the decision is necessary for the entry into, or performance of, a contract between you and us;
- the decision is authorised by law; or
- you have given your explicit consent.
Where we use your personal data for profiling purposes, the following shall apply:
- clear information explaining the profiling will be provided, including its significance and the likely consequences;
- appropriate mathematical or statistical procedures will be used;
- technical and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and
- all personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.
12. Dispute Resolution
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint.
The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy or any breach of it. If any such dispute cannot be settled amicably through ordinary negotiations between the parties, or either or both is or are unwilling to engage in this process, either party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.
If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the parties in any further proceedings.
If the parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both parties, shall be final and binding on them.
If the parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the parties) of the mediator being appointed, or if either party withdraws from the mediation procedure, then either party may exercise any right to seek legal advice.
Any dispute shall not affect the parties’ ongoing obligations under this Privacy Policy.
13. How can I access my personal data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email address shown in Section 14.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 5 working days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. You will be kept fully informed of our progress.
14. How do I contact you?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Debbie Fletcher:
- Email address: info@redtech-recruit.com
- Telephone number: +44 (0) 1223 782488
- Postal Address: 14A High Street, Waterbeach, Cambridge, CB25 9JU
15. Overseas Access
We work with some staff and contractors based outside the UK/EEA who provide administrative, recruitment, and communication support. This may include access to our recruitment CRM, candidate database, and company‑managed email accounts for the purposes of prioritising communications and scheduling work.
All such overseas access is subject to:
- a signed International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs);
- secure, encrypted access via company systems;
- multi‑factor authentication and strict access controls;
- a prohibition on storing or processing personal data outside company systems;
- annual GDPR training to ensure overseas staff meet UK data protection standards.